Terms and Conditions

TERMS AND CONDITIONS

Last Updated: August 27, 2026

1. INTRODUCTION

Welcome to Astronaut Stickers.

These Terms and Conditions ("Terms", "Terms and Conditions") govern your access to and use of the Astronaut Stickers website, including purchases made through our online store.

The website is operated by Matrik Saha under the business name Astronaut Stickers.

By accessing our website, browsing our products, placing an order, or using any feature of our website, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or purchase products from us.

2. BUSINESS INFORMATION

Business Name: Astronaut Stickers

Owner: Matrik Saha

Business Address:

24/37 AKM Road
Kolkata, West Bengal – 700090
India

Website:

https://astronautstikerz.in/

3. PRODUCTS AND SERVICES

Astronaut Stickers sells physical products including:

• Stickers
• Mouse pads
• Custom-designed notebooks
• Personalized products
• Customized merchandise
• Other products that may be introduced in the future

Our products may contain artwork, illustrations, memes, designs, and pop-culture-inspired themes.

We make reasonable efforts to display product descriptions, images, colors, dimensions, and other product information accurately.

However, slight differences may occur between product images shown on the website and the physical product due to:

• Screen and display settings
• Lighting conditions
• Manufacturing processes
• Printing variations
• Material variations
• Individual device displays

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

• Change product availability
• Discontinue products
• Modify product designs
• Change product specifications
• Limit quantities
• Refuse or cancel orders where reasonably necessary

If an item becomes unavailable after you place an order, we may contact you regarding the order and may offer an appropriate alternative, refund, or cancellation where applicable.

5. CUSTOMIZED AND PERSONALIZED PRODUCTS

Some Astronaut Stickers products may allow customers to submit information, text, artwork, images, or other content for customization.

You are responsible for ensuring that any material you submit:

• Does not violate applicable law
• Does not infringe another person's intellectual-property rights
• Does not contain unlawful material
• Does not contain malicious software
• Does not contain unnecessary sensitive personal information
• Does not violate the rights of another person

By submitting content for customization, you represent that you have the necessary rights, permissions, or authorization to provide and use that content for the requested purpose.

We reserve the right to reject a customization request if we reasonably believe that the submitted content violates these Terms, applicable law, or the rights of another person.

Customized products may have different return or refund conditions because they are produced specifically according to the customer's submitted specifications.

6. POP-CULTURE AND ARTWORK

Astronaut Stickers may offer products featuring memes, artwork, illustrations, references, themes, or designs inspired by popular culture.

Unless expressly stated otherwise, Astronaut Stickers does not claim ownership of third-party trademarks, characters, names, logos, or other intellectual property belonging to their respective owners.

The appearance of a third-party reference, character, name, trademark, or similar element on a product does not necessarily mean that Astronaut Stickers is affiliated with, sponsored by, or endorsed by the relevant rights holder.

Where appropriate, we may modify, remove, discontinue, or refuse products or designs in response to intellectual-property concerns or legal requirements.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the website, branding, original artwork, graphics, product photographs, written content, logos, layouts, designs, and other original materials created or used by Astronaut Stickers are protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, publicly display, commercially exploit, or otherwise use our original website content or artwork without prior written permission, except where permitted by applicable law.

This restriction does not apply to intellectual property owned by third parties.

8. WEBSITE USE

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website operation
• Introduce malicious code or software
• Attempt to bypass security measures
• Scrape or systematically copy website content without permission
• Use automated systems in a way that disrupts our website
• Misrepresent your identity
• Use another person's information without authorization
• Engage in activity that could damage our business, website, customers, or service providers

9. ACCOUNT INFORMATION

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials.

You should notify us if you believe your account has been accessed without authorization.

You are responsible for information submitted through your account and should ensure that the information you provide is accurate and current.

10. ORDERS

When you place an order through our website, you are making a request to purchase the products selected by you.

After receiving your order, we may send an order confirmation to the email address you provide.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been finally accepted in every circumstance.

We reserve the right to cancel or refuse an order where reasonably necessary, including in situations involving:

• Product unavailability
• Pricing or listing errors
• Payment problems
• Suspected fraud
• Incorrect customer information
• Shipping limitations
• Technical errors
• Violation of these Terms
• Other legitimate business or legal reasons

11. PRICING

Product prices displayed on the website are generally shown in Indian Rupees unless otherwise stated.

We reserve the right to change product prices at any time.

A price change will not normally affect an order that has already been accepted and paid for, except where cancellation or correction is required because of an obvious pricing or technical error.

Applicable taxes, shipping charges, discounts, or other charges may be displayed during checkout.

12. PAYMENT

Payments may be made using payment methods made available through our payment providers.

These may include:

• UPI
• Credit cards
• Debit cards
• Net banking
• Other payment methods made available from time to time

Payments may be processed through third-party payment providers such as Razorpay and, where enabled, Cashfree.

You agree to provide accurate payment and billing information.

We do not intentionally request your UPI PIN, OTP, card PIN, CVV, password, or banking credentials through customer support or direct communication.

Never share these credentials with anyone claiming to represent Astronaut Stickers.

13. PAYMENT FAILURE

If a payment fails, is reversed, is declined, or is otherwise not successfully completed, we may not process or dispatch the relevant order until payment has been successfully received.

If money has been deducted from your account but the order is not successfully completed, the applicable payment provider or banking institution may be responsible for processing the reversal or refund according to its procedures.

You may contact us with the relevant transaction information so that we can assist with investigating the issue.

14. SHIPPING AND DELIVERY

We currently use India Post and/or applicable delivery services to ship orders.

Orders are generally expected to be delivered within approximately 5–7 days after dispatch, although actual delivery times may vary.

Delivery times are estimates and are not guaranteed.

Delays may occur due to:

• Postal or courier delays
• Weather
• Public holidays
• Incorrect or incomplete addresses
• Customer unavailability
• Operational disruptions
• Natural disasters
• Government restrictions
• Other circumstances outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address and contact information.

15. DELIVERY ISSUES

If an order appears to be delayed, lost, damaged, or incorrectly delivered, please contact us as soon as reasonably possible.

We may request information such as:

• Order number
• Delivery address
• Photographs
• Package photographs
• Product photographs
• Delivery information
• Other information reasonably necessary to investigate the issue

We will work with the relevant delivery provider where appropriate.

16. RETURNS AND REFUNDS

Our returns and refunds are governed by our separate Return and Refund Policy.

If a product is received defective, faulty, or materially damaged, you should contact us as soon as reasonably possible after receiving the product.

We may request photographs or other evidence so that we can assess the issue.

Where we determine that a product is eligible for a refund or replacement under our Return and Refund Policy, we will process the applicable remedy.

Please review our Return and Refund Policy before placing an order.

17. CUSTOMIZED PRODUCT RETURNS

Because customized products are made according to customer-provided specifications, they may not be eligible for return or refund merely because the customer changes their mind or no longer wants the product.

However, if a customized product is defective, faulty, damaged, incorrectly produced, or otherwise eligible under our Return and Refund Policy, you may contact us for assistance.

The final determination will be made based on the circumstances of the order and applicable law.

18. REFUNDS

Where a refund is approved, the refund may be processed through the original payment method or another appropriate method depending on the payment provider and circumstances.

The time required for the refund to appear in your account may depend on:

• Your bank
• Card issuer
• Payment provider
• Payment network
• Other financial institutions

Astronaut Stickers does not control the processing time of third-party financial institutions.

19. CANCELLATION OF ORDERS

Order cancellation may be available before an order has been processed or dispatched.

Once an order has entered production, particularly a customized order, cancellation may not be possible.

If you wish to cancel an order, contact us as soon as possible with your order number.

We will inform you whether cancellation is possible based on the status of your order.

20. CUSTOMER RESPONSIBILITIES

You are responsible for ensuring that:

• Your name and contact information are accurate
• Your shipping address is correct
• Your PIN code is correct
• Your phone number is accurate where required for delivery
• Your customization information is accurate
• You have permission to use submitted images or artwork
• You do not submit unlawful content
• You do not misuse the website

21. USER-SUBMITTED CONTENT

If you voluntarily submit reviews, photographs, comments, feedback, artwork, or other content to Astronaut Stickers, you are responsible for the content you submit.

You should not submit:

• Confidential information
• Passwords
• Payment credentials
• Government identification documents
• Sensitive personal information belonging to yourself or another person
• Content that infringes another person's rights

Where a feature allows public posting, you understand that submitted content may be visible to other website visitors.

22. REVIEWS AND FEEDBACK

If you submit a review or feedback about our products, you should provide truthful and accurate information.

We may remove or moderate content that is:

• Fraudulent
• Abusive
• Defamatory
• Illegal
• Spam
• Misleading
• Unrelated to the relevant product
• In violation of another person's rights

We do not guarantee that every submitted review will be published.

23. THIRD-PARTY SERVICES

Our website relies on third-party services to provide certain functionality.

These may include:

• Shopify
• Razorpay
• Cashfree, where enabled
• India Post
• Payment providers
• Analytics services, where enabled
• Communication services
• Other technology providers

Your use of third-party services may also be subject to those providers' own terms and policies.

24. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We do not control those websites and are not responsible for their content, security, privacy practices, availability, or policies.

You access third-party websites at your own discretion.

25. PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

Our Privacy Policy explains the types of information we collect, why we collect it, how we use it, and the circumstances in which it may be shared.

Please review our Privacy Policy before using our website or placing an order.

26. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning.

However, we do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Free from interruptions
• Free from bugs
• Compatible with every device or browser

The website may occasionally be unavailable due to maintenance, technical problems, updates, third-party service failures, or circumstances beyond our control.

27. DISCLAIMERS

To the maximum extent permitted by applicable law, Astronaut Stickers does not guarantee that:

• Product descriptions will always be completely error-free
• Product images will exactly match physical products
• The website will always operate without interruption
• Delivery will always occur within an estimated delivery period
• Third-party services will always be available
• Website content will always be completely current or error-free

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

28. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Astronaut Stickers and its owner shall not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of our website or products, except where such liability cannot lawfully be excluded or limited.

Nothing in these Terms limits liability where doing so would be prohibited by applicable law.

Where liability is legally established, our liability will be limited to the extent permitted under applicable law.

29. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances reasonably beyond our control.

Such circumstances may include:

• Natural disasters
• Floods
• Fires
• Severe weather
• Government restrictions
• Public emergencies
• Strikes
• Internet or telecommunications failures
• Payment-system failures
• Shipping disruptions
• Postal disruptions
• Power outages
• Cybersecurity incidents
• Other events beyond our reasonable control

30. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, infringement of another person's rights, or misuse of our services.

Nothing in this section requires you to indemnify us for losses caused by our own unlawful conduct.

31. TERMINATION OR RESTRICTION OF ACCESS

We may suspend or restrict access to our website or services where reasonably necessary, including if we believe that a user:

• Has violated these Terms
• Has engaged in fraudulent activity
• Has attempted to compromise website security
• Has abused our services
• Has engaged in unlawful activity

Such action does not affect rights and obligations that have already arisen under applicable law.

32. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time.

Changes may be made because of:

• Changes in our business
• New products
• New services
• Changes in payment providers
• Changes in shipping arrangements
• Changes in technology
• Changes in applicable law
• Changes to our website

The updated version will be posted on our website with an updated "Last Updated" date.

Your continued use of the website after changes are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

33. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permitted.

The remaining provisions will continue to apply.

34. GOVERNING LAW

These Terms and Conditions are intended to operate in accordance with the laws of India.

Subject to applicable law, these Terms and your use of the website shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction over the relevant matter.

35. CONTACT US

If you have questions about these Terms and Conditions, please contact us.

Astronaut Stickers

Owner: Matrik Saha

Business Address:

24/37 AKM Road
Kolkata, West Bengal – 700090
India

Website:

https://astronautstikerz.in/

Contact Email:

[INSERT YOUR EMAIL ADDRESS HERE]

36. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and Return and Refund Policy, constitute the principal terms governing your use of the Astronaut Stickers website and purchase of our products, subject to any additional terms that may apply to specific products or services.

If there is a conflict between these Terms and a mandatory right provided to you under applicable law, the mandatory legal right will prevail.

Astronaut Stickers

Owned and operated by Matrik Saha

24/37 AKM Road, Kolkata, West Bengal – 700090, India

Last Updated: August 27, 2026